Privacy Policy
Last updated 5 November 2026
Quads teaches poker. It never handles real money for play. We collect what it needs to save your progress, and analytics on how this site and the app are used, so we can fix and improve them. We never sell your data.
Who We Are
Quads is run by Graham Zemel LLC, the controller of your data. Questions or requests: privacy@getquads.com.
Who It Is For
Quads is for people 18 and older. The app asks before you start. Nothing is recorded in the app before you answer, and if you say you are under 18, Quads records no usage data about you.
What We Collect
| Your account | Your email address or Apple or Google sign-in identifier, and the name or email those providers share. Used to sign you in and keep your progress on every device. If you sign in with Apple, we also keep the token Apple gives us, readable only by our servers, so that deleting your account can revoke it. |
|---|---|
| Your progress | Lessons finished, your rank, your answers, hands you saved, and your settings. Stored so a new phone or a cleared browser never loses them. |
| Leaderboards, friends and requests | If you have set a name and show on the leaderboards, other signed-in players see your first name, your avatar, your rank and your place on the boards everyone sees: Hands of the Day read right this week, and your day streak. Your friends see your first name as you typed it, your avatar and rank, lessons won, tables beaten, Beat the Table stars, your day streak, and all your board numbers (your chips, XP this week and Hall of Hands score too). If you are a Quads+ member, players also see a small Quads+ mark by your name, which you can hide on the Quads+ page. A player on a board can send you a friend request; nobody becomes your friend until you accept. If you block a player, you are hidden from each other’s boards and neither can send the other a request. If a player reports your name, we keep the report for 90 days to review it. Turn the boards or requests off in the app’s Settings, under Privacy. |
| Welcome questions | Your answers to the three questions in the Welcome! lesson: how you found Quads, what you want poker for, and how many minutes a day you want to play. They are kept on your device and sent to our analytics (PostHog), where they are linked to your account when you are signed in. We use them to see who Quads helps and to improve it. |
| Your time zone | When you are signed in, your device’s time zone (for example America/New_York), kept with your account. It tells us when your day starts and ends, for the Arcade, the Hand of the Day and the weekly boards. It can change at most once a day. |
| Feedback you send | If you send a message with the help or feedback buttons in the app, we get what kind of message it is, the text you write, and where you were: the screen, and the lesson, question, hand or table you were on, plus the app version, your platform and your theme. It goes to our analytics (PostHog), and is linked to your account when you are signed in. If you choose “you can email me back”, we use your account email to reply. We read these messages to fix problems and improve Quads. |
| Usage data | The pages and screens you open, what you tap, session recordings (on the web only), your device and approximate location, so we can see where people get stuck. When you are signed in it is linked to your account. See “Usage data” below. |
| Purchases | If you buy Quads Plus: the plan, the dates and the status. Card details go to the payment provider, never to us. |
We never read your phone’s contacts or address book. Your friends list is made inside Quads, by an invite link or a friend request you accept, and is kept with your account. We do not collect your precise location or advertising identifiers.
Usage Data
We use PostHog, a product analytics provider, which processes usage data in the United States. On this site and in the app it records:
- Pages and where you came from: the pages and screens you open, with their addresses, the page that sent you here (the referrer) and any campaign tags in the link.
- Taps and clicks: what you tap and click, which lessons and answers you use, how fast pages load, and errors.
- Session recordings, on getquads.com and the web app only (the iOS app records none): a replay of what was on screen and where you tapped. Everything you type is masked, and so is any email address on screen. Other text on screen, such as names and numbers, can be in a replay, and so can the messages the app writes to its developer console, which is how we find errors.
- Device and location: your device, browser and screen size, and an approximate location (about your city) worked out from your IP address.
- Your account: when you are signed in, this is linked to your account, with your email, name, rank, XP, level, Quads Plus status, sign-up date and Welcome! answers.
Your choices:
- EU, EEA, Switzerland and UK: a bar asks first, on this site and in the app. Nothing is recorded and no analytics cookie is set until you tap Accept; Decline keeps it off. One answer covers both.
- Everywhere else: it is on, and you can turn it off in the app’s Settings, under Privacy.
- If your browser sends Global Privacy Control or Do Not Track, nothing is recorded.
Cookies and Storage
The app keeps your progress and settings in your browser’s local storage, so it works offline. On getquads.com and app.getquads.com we also use:
- PostHog’s analytics cookie (
ph_…_posthog): a random id that ties your visits to this site and the web app together. PostHog also keeps its state in local storage. quads_consent: your answer to the cookie bar, if you were asked, kept for a year.quads_in: only while you are signed in to the app in this browser, so this site can take you straight to the app. Signing out removes it.
In the iOS app, the progress, settings, analytics id and consent answer are kept in the app’s own storage on your phone, not in Safari, so the app and this site do not share an id. Quads sets no advertising cookies of its own. On the web, Google may set its own once you tap Watch a Video.
Who Processes Your Data
- Google Firebase (Authentication, Firestore database, Cloud Functions): your account and progress.
- Apple and Google, if you use Sign in with Apple or Google.
- Netlify: serves this site and the app.
- Cloudflare: our domain’s DNS and email forwarding.
- Resend: sends the sign-in email with your code.
- PostHog: usage data and session recordings, as above, in the United States.
- Google AdMob and AdSense: the videos you choose to play with Watch a Video, as below.
- RevenueCat and Stripe: Quads Plus purchases, when Plus is on sale. Apple and Google handle purchases made in their app stores.
Each of these providers must protect your data as well as this policy does, and we share it only with providers that do. They process data for us and may store it in the United States, so data can leave the EU and UK under the providers’ standard safeguards.
Ads
Quads has one kind of ad: Watch a Video, a short video you choose to play for Coins or Arcade chips. Nothing plays by itself, and no ad appears anywhere else in Quads.
- Who serves them: Google, through AdMob in the iPhone app and AdSense on the web. Both are asked for non-personalised ads, so Google does not pick them from your interests, and the iPhone app never asks to track you.
- When Google’s code runs: in the iPhone app, a video is readied when a Watch a Video row shows. On the web, Google’s code loads only once you tap one.
- EU, EEA and UK: Google’s own consent form asks first.
- What Google collects: Google handles it under its own privacy policy; see how Google uses data from apps and sites that use its services.
How Long We Keep It
We keep your account and progress until you delete your account. Usage data, recordings included, is kept for up to one year, and is deleted with your account. When you delete your account we delete the account, your progress and your usage-data profile. We keep one anonymous count that an account was deleted, with no way to tie it to you. How to delete your account.
Your Rights
You can export your progress from Settings, and correct or delete your data there. Depending on where you live (for example under GDPR or UK GDPR) you can also ask us for a copy of your data, including usage data, ask us to correct it, object to or limit how we use it, or complain to your data protection authority. Email privacy@getquads.com and we will reply within 30 days.
Security
Data is encrypted in transit and stored with Google Firebase. No service is perfectly secure, so if something goes wrong that affects you we will tell you.
Changes
If we change this policy in a way that matters, we will say so in the app before it takes effect, and the date above will change.